Full Job Description
ResponsibilitiesKeep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and filesMonitor office expenses and costsTake up other duties as assigned (travel arrangements, event arrangment etc.)take follow-up of Pre-Qualified Clients.Convince clients for the Assessment Book Appointments of clients for BDM post-assessment.Need to make or receive a minimum of 30-40 calls/day through various platforms with the desirable outcomes which includes Cold Calling.Reviewing resumes and applicationsConducting recruitment interviews and providing the necessary inputs during the hiring processWorking with recruitment agencies to source for candidates for specific job positionsMaintaining HR records, such as those related to compensation, health and medical insuranceMonitering the office boy and walking customreKeep the record of the walking customerMaintain the attendance records for office and submit at the end of the month to the HR DepartmentRequirements and skillsProven experience as front desk representative, agent or relevant positionFamiliarity with office machines (e.g. fax, printer etc.)Knowledge of office management and basic bookkeepingProficient in English (oral and written)Excellent knowledge of MS Office (especially Excel and Word)Strong communication and people skillsGood organizational and multitasking abilitiesProblem-solving skillsAbility to learn about products and services and describe/explain them to clientsCustomer service orientationHigh School diploma; additional qualifications will be a plusJob Types: Full-time, Regular / PermanentSalary: ₹15,000.00 – ₹20,000.00 per monthSchedule:Day shiftAbility to commute/relocate:Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)Education:Bachelor’s (Preferred)Language:Hindi (Preferred)English (Preferred)Expected Start Date: 05/04/2022
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