Pluckk Hiring for Customer Service at Mumbai Full Time

*Must be able to communicate with customers effectively.

*Must be thorough with the chat processes and emails.

*Must be flexible with working shifts.

* Must be a multi-tasker.

*Providing feedback on the efficiency of the customer service process.

*Ensure customer satisfaction and provide professional customer support.

*Knowing our products inside and out so that you can answer questions.

*Keeping records of customer interactions, transactions, comments, and complaints.

Requirements :

* High school diploma, general education degree, or equivalent.

* Ability to stay calm when customers are stressed or upset.

* Comfortable using computers.

* Experience working with customer support.

Job Type: Full-time

Salary: ₹10,355.55 – ₹33,700.70 per month

Schedule:

• Day shift
• Evening shift
• Flexible shift
• Monday to Friday
• Morning shift

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Application Deadline: 23/02/2023