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Private Jobs / Private Sector
Pluckk Hiring for Customer Service at Mumbai Full Time
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*Must be able to communicate with customers effectively.
*Must be thorough with the chat processes and emails.
*Must be flexible with working shifts.
* Must be a multi-tasker.
*Providing feedback on the efficiency of the customer service process.
*Ensure customer satisfaction and provide professional customer support.
*Knowing our products inside and out so that you can answer questions.
*Keeping records of customer interactions, transactions, comments, and complaints.
Requirements :
* High school diploma, general education degree, or equivalent.
* Ability to stay calm when customers are stressed or upset.
* Comfortable using computers.
* Experience working with customer support.
Job Type: Full-time
Salary: ₹10,355.55 – ₹33,700.70 per month
Schedule:
- Day shift
- Evening shift
- Flexible shift
- Monday to Friday
- Morning shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- English (Preferred)
- Hindi (Preferred)
Application Deadline: 23/02/2023