Description
Experience with development and implementation of ServiceNow ITSM modules – Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, Service Request Management or other ITSM application
Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
Thorough understanding of ITIL/ITSM processes
Configuration/Customization of the ServiceNow system, including creating workflows
Experience in Scoped applications
Experience in Complex workflows
Experience on both Server side and client side APIs
Experience on Business rules, Client scripts, UI Actions, Script Includes, etc.
Experience in Transform maps
Experience in CMDB, Discovery and integration with other external modules.
Hands on in Glide and Jelly Scripting, Java Script, HTML, XML, AJAX.
Done Integrations with 3rd party tools using (web services, SOAP, email, MID, etc).
Hands-on experience developing using JavaScript.
Hands-on experience with web UI development technologies that include HTML, CSS, and AJAX.
Knowledge of one or more of the following: HTML/CSS, AJAX, Jelly, JSON, AngularJS
Design and Architect Automation Workflows using ServiceNow Orchestration, Flow Designer, Integration Hub, and Workflow Editor
Strong understanding of scripting languages/frameworks such as JavaScript, Angular JS, Jelly, HTML 5, jQueryExperience in creating catalog items, record producers, flow designers and workflows
Certification Certified Application Developer (ServiceNow)
Education: Any Graduate
Industry: IT-Hardware/Networking, Telecom
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