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Private Jobs / Private Sector
Premier Medical Associates (PMA) Hiring for Customer Service Call Centre Agent at New Delhi Full Time
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Job description
THIS IS AN ON SITE POSITION IN DELHI OR NOIDA.
PLEASE ONLY APPLY IF YOU CAN COME TO WORK ONSITE
Roles and Responsibilities
BPO POSITION
To handle both inbound & outbound calls
To educate the people calling about Multi-Specialty medical practice
. Proper diversion or handling of calls
. C
Daily update
Responsible for calls on IVR
Coordination of patient requirement
Responsible for Daily census
Responsible for her call conversion
Responsible for Web query
Responsible for daily handover report to HOD
Responsible for field Report
Desired Candidate Profile
Minimum Qualifications
Graduation Experience
0-1 year work experience in healthcareservice industryBPO Technical Skills
Telephone Etiquette
Ability to modulate the voice pattern
Good communication skills
Behavioral Skills
Effective listening skills
Patience
High energy levels
Language Skills
EXCELLENT UNACCENTED SPOKE ENGLISH IS A REQUIREMENT
Job Type: Full-time
Pay: ₹45,000.00 – ₹65,000.00 per month
Schedule:
- Evening shift