Job Description for Key Account Manager:
We are looking for a Client Account Manager who has an experience in coordinating with the clients and the Digital marketing team. The Account manager will be the liaise between clients and the internal teams (content writers/graphic designers/ implementors/ Billing) to ensure the timely and successful delivery of solutions pertaining to our client’s needs. Knowledge of LinkedIn Advertising or PPC campaign is a must. Also, understanding of tech is a plus since we have major tech clients on board.
Experience – 4 years – 5 years as an Account manager experience
The Ideal Candidate
Client Management: Your main task as an Account Manager is to understand and manage clients’ expectations, coordinating with the client and the team and keep them aware about the actions you’re taking and how we’re progressing. Communication with the client will be basic as your main job is to get results for the clients. Responding to client queries (Account updates, Billing Inquiries, or
General complaints) in an effective manner, via Phone calls, Emails, and Chats within the time limits and following up to ensure resolution whenever required.
LinkedIn Ads / PPC campaign: Experience with LinkedIn Ads / PPC campaign is required. You are expected to to make day to day changes in the LinkedIn ad manager and take care of the campaigns. Not only do you need to know the fundamentals of LinkedIn or PPC Ads, but also be experienced enough to come up with campaign strategies and manage long term while getting
results.
Accounts handled: You should have handled minimum 50 lakhs worth of ad spent in past on either PPC campaign / LinkedIn Ads campaigns.
Problem Solving: We’re always here to support our team members but you need to be someone who can roll up your sleeve and do your best to deal with problems – and solve those which you can actually solve. Identifying customer needs, and problems and taking proactive steps to maintain
positive experiences.
Marketing Strategy: Your main job is to learn about the client’s business and understand what they sell, who they sell to, etc. in order to use this to guide the client towards strategies that help their ad campaigns become as profitable as possible (with the account executive’s & account lead’s help).
Important Personality Traits
Requirement:
Details of your past LinkedIn Ads / PPC campaign account management.
– How many Clients for Advertising have you handled?
– How many years have you worked with LinkedIn ads accounts?
– From a scale of 1 – 10, how much do you understand LinkedIn ads?
– From a scale of 1 – 10, how much do you understand tech?
Annual Package – Rs. 5,50,000 – Rs. 7,80,000 (based on experience)
Working Model: Hybrid model (Work from home + 3 days presence in office)
Job Type: Full-time
Salary: ₹550,000.00 – ₹780,000.00 per year
Schedule:
Experience:
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