Indicative years of experience: 2+ years

Role Description:

Verify, create, modify and update claims and servicing records for group and individual customers within defined SLA

Reporting relationship:

This position will report to Associate Manager- Operations

Key Responsibilities:

Should have experience on Compliance testing.
Should have good written and verbal communication
Analyze details to determine appropriate action needed in term of processing the transactions.
Consult available resources including technical documentation, updates, computer system application features, coworkers and Mentors to perform daily task. Make suggestions for improvement in procedures/processes
Efficiently and effectively process work to meet or exceed production expectations
Perform assigned work accurately to meet or exceed quality expectations that results in increased client satisfaction and profitability for PFG
Improve personal effectiveness that positively impacts work, environment and enhancement of skills
Develop partnerships among peers and those supported to increase ownership of work and sustain an efficient process
Compliance to PGS policies and Flexibility as per business needs
Perform other job related duties, other processes within the BU or special projects as required or as assigned by superior

Must have:

Education:GraduateBachelors degree (any stream)

Other:Good knowledge of Insurance Domain and Industry. Insurance and Financial Institution experience preferred

Competencies:

Full-time Remote OR In-Office with Work From Home

Requisition ID: 2022-35290

External Company Name: Principal Global Services

Street: Principal Global Services Pvt Ltd

Post End Date: 5/31/2022

Principal Hiring for Process Specialist at Pune, India Full Time

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