Principal Hiring for Process Specialist at Pune, India Full Time

Indicative years of experience: 2+ years

Role Description:

Verify, create, modify and update claims and servicing records for group and individual customers within defined SLA

Reporting relationship:

This position will report to Associate Manager- Operations

Key Responsibilities:

• Should have experience on Compliance testing.

• Should have good written and verbal communication

• Analyze details to determine appropriate action needed in term of processing the transactions.

• Consult available resources including technical documentation, updates, computer system application features, coworkers and Mentors to perform daily task. Make suggestions for improvement in procedures/processes

• Efficiently and effectively process work to meet or exceed production expectations

• Perform assigned work accurately to meet or exceed quality expectations that results in increased client satisfaction and profitability for PFG

• Improve personal effectiveness that positively impacts work, environment and enhancement of skills

• Develop partnerships among peers and those supported to increase ownership of work and sustain an efficient process

• Compliance to PGS policies and Flexibility as per business needs

• Perform other job related duties, other processes within the BU or special projects as required or as assigned by superior

Must have:

Education:GraduateBachelors degree (any stream)

Other:Good knowledge of Insurance Domain and Industry. Insurance and Financial Institution experience preferred

Competencies:

• Make sound business decision

• Embrace Change

• Build strong Partnership

• Get results

• Act Strategically

• Lead Cultivate Talent

Full-time Remote OR In-Office with Work From Home

Requisition ID: 2022-35290

External Company Name: Principal Global Services

Street: Principal Global Services Pvt Ltd

Post End Date: 5/31/2022