Description of the process
US based voice process. 3rd Party Collections
Voice based process late-stage debt recovery through outbound / Inbound calls.
This could be business or consumer.
Skill Sets required in the candidate (Job Requirement)
Effective communication skills, both verbal & written.
Thorough knowledge of US 3rd Party collections business
Knowledge of 3rd Party collection techniques
Sound computer knowledge with good typing speed with accuracy
Exposure of working on dialer and manual campaigns
Understanding of regulations and statues governing 3rd party collections along with different State Laws
Good reasoning and logical abilities
Must have good knowledge of FDCPA & State Laws.
Document the calls to ensure all information is captured.
Must be able to achieve individual goals and contribute to department goals as required.
Salary- 30,000/- to 35,000/- CTC.
Essential
2-3 Year of Experience in International BPO working for US based 3rd Party collection.
Interested candidates may send their resumes to kanishtha.sharma@provana.com or you may contact me on 8178869168.
Key Skills
voice processinbound callsdebt recovery
collections
Skills highlighted with ‘‘ are preferred keyskills
Education
UG:Any Graduate
Company Profile
Provana
Provana offers cutting-edge technology platforms and a large global workforce with depth and breadth of experience across the collection life cycle. The combination makes Provana the perfect partner to help your firm increase profitability, improve performance and exceed client expectations.
Company Info
X
Contact Company:Provana
Address:32,,,Block A, Sector-2 of Phase-1,Noida, NOIDA, Uttar Pradesh, India
Salary:
3,75,000 – 4,25,000 P.A.
Industry:
BPO / Call Centre
Functional Area:
Customer Success, Service & Operations
Role Category:
Voice / Blended
Role:
Collections
Employment Type:
Full Time, Permanent
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