Ptosh Hotels Hiring for Guest Service Agent – Remote – night shift at Mumbai Full Time

A Guest Relation Officer, also known as a Guest Relation Coordinator or Guest Relation Specialist, is a customer service-oriented employee who greets hotel guests. From escorting guests to rooms to assisting in arranging reservations, Guest Relation Officers ensure a pleasant and satisfying stay at a hotel. They also handle guest complaints, assist with the check-in process and explain all facility amenities, such as pool areas and restaurants. Welcoming guests in a friendly and professional way. Addressing and escalating customer complaints and providing information about facilities, programs, and other services.

Job Type: Full-time

Pay: ₹15,000.00 – ₹25,000.00 per month

Schedule:

• Night shift

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Speak with the employer
+91 7875432569