Qi Spine Clinic Hiring for Front Office and Billing Executive at Pune Full Time

• Handling the front desk of the clinic
• Setting appointments for the patients with the doctors
• Consult blocks must allocated to the Doctors as planned by the Zonal Heads
• Ensure every patient completes 3 appointments in a week (except in cases where prescribed otherwise)
• Handling invoices, cash management and payments from patients.
• Should be aware about reconciliation and opening and closing of accounts
• Maintaining excel reports for Payments. Should be thoroughly aware about MS excel
• Should be able to handle accounts and cash management.
• Should be good in handling different modes of payments and maintaining proper data.
• Complaint Management
• Reducing Cancellations and No-Shows through confirmation calls, rescheduling of appointments, follow-up calls, sms’, patient engagement
• Raising the invoice and collecting the payments from the patients
• Attending customer calls and providing them with the required information
• Greeting/ hospitality with patients; Making conversations with patients to enable them get comfortable in the clinic
• Doing follow-up calls, inquiring about their health when they are in the clinics, checking their feel about the treatment, greeting patients on their B’days, thanking patients who have referred other patients.

Previous Experience:

Minimum 1.5 years’ experience in handling the front office and Cash management (Healthcare industry).

Qualifications & Skills:

• Any HSC/Graduate
• Must know Microsoft Excel
• Must have good communication skills
• Must be presentable
• Must be able to work under stress
• Software Efficiency

Shift Timing: 8:00AM to 4:00PM and 12 Noon to 8:00PM, (should be flexible with the shifts)

Job Type: Full-time

Salary: Up to ₹27,000.00 per month

Benefits:

• Health insurance
• Paid sick time

Schedule:

• Day shift
• Flexible shift

Supplemental Pay:

• Overtime pay
• Performance bonus

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• Front Office Operations: 1 year (Required)
• Billing & Cash Management: 1 year (Required)

Language:

• English (Required)

Work Remotely:

• No

Speak with the employer
+91 9930043556