Rachana Corporate Services Hiring for Customer Service at Chandigarh Full Time

• UK BASED LOGISTIC INDUSTRY/NO SALES NO TAGETS( CUSTOMER SERVICE)

To provide customer service support to a fast paced Home delivery depot in arranging delivery dates for orders to be delivered to the end customer

• To handle outbound and inbound

• Live chats calls to meet and surpass customer service levels

• Responses to SMS and emails

Responsibilities

• Manage central email inboxes appropriately and action inbound emails

• To promptly answer incoming and make outgoing calls in an enthusiastic, courteous and efficient manner

• Adhering to internal and external policies/procedures to ensure delivery process is executed smoothly

• Maintain system with current information to ensure orders are updated with all communications

• Ensure requests to supply information to internal and external contacts are completed within the required deadlines

• Liaise with relevant departments to ensure procedures are followed and goods are dispatched

• Manage own work schedule to ensure assigned duties/tasks are completed with minimum supervision

• Identify the customer’s requirements and respond to them

• Complete additional ad hoc tasks as required

Job Type: Full-time

Pay: ₹18,000.00 – ₹30,000.00 per month

Schedule:

• Flexible shift
• UK shift

Supplemental Pay:

• Yearly bonus

Work Remotely:

• No

Speak with the employer
+91 8923646742