ReachIvycom Hiring for Customer Service Executive at Mumbai Full Time

Job DescriptionJob title –Client ServicingExecutive;
Full time at our Nariman Point, Mumbai office
Number of vacancies -1

Experience requirements –Minimum 5years of experience in client servicing/operations/marketing/strategy/consultingQualifications – * Bachelor’s degree required; Master’s degree preferred * Ability to work in an entrepreneurial environment * Study abroad and/or international living experience preferred * Good working knowledge of Microsoft Office, specifically Excel and database literacy * Independent worker: proactive and responsible, with the ability to learn rapidlyand are comfortable with technology.Familiarity with platforms like hubspot, dropbox, box, is preferable.

Job description –Reach Education Pvt. Ltd. is an educational services firm based in Mumbai, India. We are a start-up founded by HBS (MBA’2010) and CMU (Tepper’2003) alum Vibha Kagzi and focus on the higher education space in India.ReachIvy (www.reachivy.com) is focused on counseling students targeting top-tier schools internationally.
The job requires: Monitor leads on a daily basis. Update and maintain large database, develop and manage tactics to converting enquiries & leads.Manage student work flow meticulously. Coordinate between internal team members, freelancers and students to ensure seamless workflow.Understand the education sector thoroughly and answer incoming enquires.Answer student/ parent queries on procedure process and work flow.Researchand maintain information on college applications such as Deadlines, Requirements and Changes in process.Developand maintain relationshipwith schools and colleges. Inviteand receive college admissions officers and faculty.Arrange for and manage events and information sessions.Attend education fairs in Mumbai and other cities. Follow up with clients over email and phone.

Job Type: Full-time

Salary: ₹25,141.46 – ₹40,029.02 per month

Schedule:

• Day shift