Roles & Responsibilities (Route Manager):
· Organizes and schedules all necessary resources required to accomplish activities. Coordinates daily operational needs with Maintenance team.
· Plans, distributes, monitors, and follows-up daily route assignments to ensure customers are serviced as per company standards and agreements.
· Manages the end-of-day check-in process, capturing and communicating key service, safety, and equipment issues.
· Monitors phlebotomist time and attendance, minimizing overtime and ensuring that phlebotomist do not exceed limits established by regulatory agencies.
· Reviews weekly demand / volume for routes, determines potential gains from re-routing, and recommends re-routes to the routing specialist.
· Sets and monitors productivity, service, and safety targets for each route.
· Assists with data collection and reporting required for incentive pay programs.
· Promotes a union free atmosphere and where appropriate, establishes collaborative relations with unions.
· Works with functional groups to resolve employee relations and labour relations issues.
· Acquires and coordinates temporary workers assigned to assist phlebotomist on routes.
· Ensures that phlebotomist comply with physicals, drug or alcohol tests, and training required by regulatory agencies.
· Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.
· Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.
· Establishes and maintains a clean, safe work environment in compliance with Company/Occupational Safety and Health Administration (OSHA) standards.
· Documents problem fixes and provides instructions to dispatch/service should problems recur.
· Communicates and follows-up on sales opportunities, problems at customer site, DVIR repairs, container swaps, and safety issues reported by phlebotomist.
· Notifies customer service of delivery days for specific areas.
· Ensures set-up errors and missed pickups are reported and resolved.
· Documents and maintains records required by regulatory agencies such as the Department of Transportation.
· Reviews and audits documentation related to route operations on a daily basis (e.g., DVIRs, driver time and attendance, open tickets), following-up where appropriate.
Any Graduate Can apply (DMLT/BMLT/CMLT/B.Sc./M.Sc. are more preferable)
Salary: – As per market Standard
Job Type: Full-time
Pay: ₹25,000.00 – ₹40,000.00 per month
Benefits:
Schedule:
Ability to commute/relocate:
Experience:
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