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Private Jobs / Private Sector

Refteck Solutions Hiring for Customer Service at New Delhi Full Time

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Answering phones from customers professionally and responding to customer inquiries and complaints.

· Researching required information using available resources.

· Handling and resolving customer complaints regarding product sales to customer service problems.

· Identifying, escalating priority issues and reporting to the high-level management.

· Routing inbound calls to the appropriate resources.

· Following up complicated customer calls where required.

· Completing call notes and call reports as necessary and updating them in the CRM.

· Obtaining and evaluating all relevant data to handle complaints and inquiries.

· Recording details of comments, inquiries, complaints, and actions taken.

Job Types: Full-time, Fresher

Schedule:

  • Morning shift

Education:

  • Secondary(10th Pass) (Preferred)

Job Overview

  • Date Posted:
  • Location:
  • Job Title: Refteck Solutions Hiring for Customer Service at New Delhi
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