Relationship Manager at Mumbai Full Time

Job Title: Relationship Manager – CRM

Salary -upto 8 LPA

Location -Mumbai

Job Summary

We’re seeking a dynamic and customer-focused Relationship Manager to join our CRM team. The ideal candidate will play a key role in maintaining strong client relationships, ensuring efficient post-sales activities, and managing collections.

Key Responsibilities

– Customer Relationship Management: Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly.

– Collections and Follow-ups: Manage and oversee the collection process, ensuring timely payments from customers.

– Post-Sales Activation: Facilitate seamless post-sales processes, including onboarding and activation of services/products.

– Demand Letter Generation: Prepare and issue demand letters in compliance with company policies and legal standards.

– Documentation and Reporting: Prepare and manage client-related documentation, including agreements, contracts, and payment schedules.

Requirements

– Experience in real estate is mandatory

– Proficiency in Excel and data management

– Excellent communication and interpersonal skills

– Attention to detail and ability to multitask

– Strong analytical and problem-solving skills

What We Offer

– Opportunity to work with a dynamic team

– Professional growth and development opportunities

– Competitive salary and benefits package

– 5-day working week, 10am-6pm

How to Apply

If you’re a motivated and experienced Relationship Manager, please submit your resume and cover letter to [insert contact information].

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