Rentokil Initial Hiring for Assistant Manager at Mumbai, Maharashtra, India Full Time

Job Description

Rentokil Initial: Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world. Find out more on careers.rentokil-initial.com. Our family of businesses: Rentokil Pest Control is the world’s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services. Our plant business; Ambius is seen as the expert in interior and exterior “landscaping”; operating across the US, Europe, Asia & Pacific. Steritech Brand Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in country. Working within our functions departments, you would be supporting all of our businesses within India. Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. Location: Goregaon Job Title: Assistant Manager – HR Business Partner
General Duties & Responsibilities The HRBP will be responsible to work in tandem with business he/she will have to take care of HR functions regionally, as an extended arm of the Corporate HR team along with supporting business heads partnering with them, ranging from implementation of strategies and helping attainment of business targets/goals. The role will be positioned at Senior Associate / Assistant Manager level based on the complexity and scope of the tasks assigned to the incumbent. The person will report to the Assistant General Manager-HRBP. The person will have to work as part of a multi-functional team and this involves working with the possible internal and external stakeholders across India.

• To support all the HR initiatives effectively which are implemented at the branches.
• To conduct exit interviews for voluntary left employees and 30/120 days calls of newly joined colleagues.
• Deep dive the branches where Sales & Service colleagues retention is low, come with the action plan and implement effectively and track the improvements of such branches month on month.
• To support the corporate recruitment team to hire the resource (on-roll and contract labour) as per the requirement of the business within stipulated timelines, encourage employees to refer more candidates for open positions and focus on hunt sell close concept and try to fill the open positions through employee referrals.
• Focus on employee engagement and ensure employee morale is high, motivated and productive.
• Support business managers in achieving their targets by ensuring all the required HR support is extended on time.
• To help business by directing/advising them on all the statutory and compliance related aspects – both at the branch and customer’s end falling in the HR/IR domain. Ensuring that business is doing statutory and compliance documentation properly in coordination with the back office.
• Planning requests pertaining to training with the respective Corporate teams based on requirements. To provide support on training execution & post training evaluation/analysis, training Logistics, Billing & Invoicing.
• To share initial Information related to accidents within timelines, HRBP is responsible for ensuring that proper medical attention and treatment is extended to the employee at the earliest possible. Coordinating with Corporate Mediclaim team, ESIC hospital/dispensary/office and other respective hospitals to ensure proper treatment and support. Helping and facilitating the employee and the back office of the respective branch on ESIC/Mediclaim process advice, reimbursement, or cashless treatment.
• To support branches to meet with requirements out of Govt. Authority’s inspections and fulfil customer’s demands. To guide and help businesses to maintain discipline and handle IR issues. Handling the Unions properly and communicating with them effectively to ensure a peaceful industrial relations atmosphere and productive working environment. Providing support to branches in court matters, conciliation proceedings, enquiries etc. under various labour laws. Assist with all internal and external HR related matters. Participate in developing organizational guidelines and procedures. Recommend inputs on the Employee motivation strategy. Assist with the recruitment process for on roll employees and contract labourers by identifying candidates, conducting reference checks. Investigate complaints brought forward by employees.
• To work along with business, holding up SHE directives, ensuring staff safety. Orienting staff about work safety measures, ensuring that all staff and technicians are properly using the Personal Protection Equipment and religiously following SHE guidelines. Counselling staff about off duty safety practices and highlighting the safety deviations to proper points also are HRBP responsibilities.
• HRBP are responsible to ensure the employee connect aspect of the HR Dept, should allot and spend appropriate hours every day connecting with a sample of staff of all levels under the region and with both on-roll and contract labour technicians. To ensure that all the employee queries are attended immediately, and right solutions are being provided to the staff and technicians within the shortest turnaround time possible.
• To help branches for Audits – Internal and at customer’s premises.
• HRBP should be able to find and highlight talent of his region to the business and to CO HR. To ensure that right chances are given for the candidates for the internal upward and lateral movements.
• HRBP has to conduct an investigation based on the escalation/ grievance or speakup raised by the employees as and when required.
• HRBP needs to be vigilant on employee activities on a day-to-day basis, if any abnormality is found, it needs to be addressed immediately with the line manager and if required to Corporate HR.
• Any other Ad hoc projects as and when required.

Key Deliverables / Measure of success

• Providing business support and partnership for attaining business objectives
• Assist with the recruitment process for on roll employees and contract labourers by identifying candidates, conducting reference checks.
• Contract Labour administration
• Ensuring healthy industrial relations atmosphere through effective – efficient Union handling
• Employee connect and issue resolution
• Talent Management, Employee Growth & Career Consulting
• Ensuring statutory compliance and documentation management
• Employee Engagement & Empowerment
• Working as corporate arm for extending CO actions, rolling out policies and ensuring communication
• Keep up to date with the latest HR trends and best practices.
• Statutory Compliance & lesioning with Govt. Authorities – Support branches to meet with requirements out of Govt. Authority’s inspections and fulfil customer’s demands.
• To guide and help business to maintain discipline and handling IR issues.
• Provide support to branches in court matters, conciliation proceedings, enquiries etc. under various labour laws.
• Assist with all internal and external HR related matters.
• Participate in developing organizational guidelines and procedures.
• Share ideas/inputs to develop Employee Motivation Strategy.
• Investigate complaints brought forward by employees

Core Competencies

• Ability to multi-task and being able to prioritize work.
• Strong decision-making and problem-solving skills.
• People connect skills.
• Business acumen skills.
• Effective communication.
• Remarkable organizational and conflict management skills.
• Works comfortably under pressure and meets tight deadlines.

Requirements

• Overall, 3 to 5 years of experience with MBA/MSW/MLS/LLB (must be well conversant with labour laws) Any other equivalent Degree or master’s degree in Labour Laws.
• Incumbent should be ready for extensive travelling as and when required.
• Good knowledge of working on computers particularly word, excel, PowerPoint.
• Fluency in the local language will be an added advantage.

Benefits

• Attractive Base Salary
• Annual Performance Based Bonus
• Group Mediclaim Insurance Policy
• Travel Reimbursement
• Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual’s differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.