Skills in Cisco Unified Call Manager to manage the latest versions. Upgrade experience. Experience supporting Cisco Video Conferencing on the CUCM platform – desk and room based solutions. Manage and rollout the WebEx conferencing. Experience in UCCX – Skill, Queue & Agent provisioning. Admin / support skills in Adjunct Cisco applications including Nice, Verint call recorders. UCCX scripting experience. Ability to work with other platforms – Cisco CME & Avaya. Knowledge on recordings platforms such as Verint, NICE etc.
Hexaware – chennai.
UG: Any Graduate – Any Specialization
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