Overall Responsibilities

To manage the Wintel, Linux, VMWARE, Storage, O365 Messaging and Collaboration environment
To manage Public cloud infra Azure, AWS
To oversee (which include upgrade/migration) all existing systems as needed
To ensure secure, reliable and stable operation of the systems
To oversee backup and recovery strategy for all critical system
To oversee and manage proper storage allocation and management of overall storage unit
Work closely with counterpart, Network team, operations team for daily maintenance and support
To notify management about potential problems associated with the system health
To participate DR exercise within the Hexaware.
To Manage Windows Volume licensing, VMware licensing
To Manage Yearly CAPEX / OPEX Budget for Windows, Cloud infra
To Manage Yearly AMC server hardware and license renewals
To Manage team of 10 members Wintel, VMware, Storage infra

Management Reporting

To provide statistic on the systems performance i.e. system load, response time and available disk space
To provide RCA for the critical incidents happening around owned infra space.
To provide update to higher management on new or upgrade activity
To notify management about potential problems associated with the systems

Compliance

To ensure security procedures and audit requirements at adhered to at all times
To ensure all the critical systems are patched with latest security patches
To ensure all the end user and critical systems has AV up to date always
To ensure closing VA / PT on all the critical systems on time
To take part in all the internal, customer audit with respect to Wintel, Cloud infra
To maintain a clean desk

Team/group responsibilities:-

Establish and maintain effective and strong working relationships within Wintel, Cloud team
Provide technical leadership to the Wintel, Cloud team by assisting junior administrators and sharing knowledge and research of tools/techniques.

Qualification / Experience:-

Recognized Degree in Computer Science, IT or equivalent At least 14 years of hands-on experience in Wintel-based System Administration
Knowledge in system administration including capacity planning and performance tuning
Competency in Windows, VMWARE, Storage, Azure and AWS technical skills
Exposure to server virtualization technology
Certification in Wintel-based system administration preferred
ITIL, PMP Certification is added advantage

UG: Any Graduate – Any Specialization Doctorate: Doctorate Not Required

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