5-6 years of experience in Desktop level support
Must have experience in supporting heterogeneous and hybrid environment with windows 10 and basic knowledge in Linux.
Supporting an environment of at least 200 employees
Administration or in-depth familiarity of O365, Druva (or similar), Citrix ShareFile(or similar), Citrix GoToMeeting(or similar), MS Teams, SharePoint, SCCM, and Active Directory
Working with a global team
Skills
Positive attitude, excellent work ethics, strong customer service and exceptionally strong troubleshooting skills
Strong knowledge of Windows 10 operating systems
Basic knowledge on Linux operating systems especially on Ubuntu
Basic knowledge of Windows and Linux networks, firewalls, and Remote Access
Strong knowledge of o365, MS Outlook & Exchange
Excellent written and verbal communications skills and capacity to creatively solve problems are essential
Good organizational and communication skills and ability to complete tasks with limited supervision
Desired Qualifications
Bachelors or Masters Degree in Computer Science or related experience in the Information Technology field
Education: ME/ M.Tech./ MS (Engg/ Sciences)r r r r r r r Any Graduate
Industry: IT-Hardware/Networking, Telecom
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