Risk Management Solutions Hiring for Analyst, Model Success at Noida, India Full Time

Analyst, Model Success

Model Development/Modeling Noida, India

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The Team :

• The Model Specialist team is part of RMS’ broader Customer Success organization. We are a highly collaborative group with members located across Europe, Asia-Pacific and the US.

• Members of the Model Specialist team are responsible for supporting RMS clients across the globe in their successful usage and understanding of the full suite of RMS catastrophe models and associated products.

• Our aim is to d rive high client satisfaction across all existing models and products, and to facilitate the adoption of new or updated models via education and advisory support and services.

• We work closely with colleagues in other teams within Customer Success and across the wider business (e.g. Model Development, Product Management, Event Response) to set our clients up for success.

  The Position:

  This role is based in Noida, India, and will report to the India Model Specialist Manager.

  The key responsibilities are as follows:

• Resolve varied and interesting client requests relating to the full range of RMS models and products

• Typical timeframes range from hours to a few weeks

• Requires a mix of research, problem-solving, model data analysis/interpretation and troubleshooting

• Work alongside experienced colleagues to resolve more complex requests

• Act as the first point of contact for incoming client requests and communicate directly with clients to progress requests

• Continuously improve your skills and knowledge in the following areas (prior knowledge not required)

• RMS catastrophe models – the science behind them, how to use the associated software, interpreting their output

• Relevant data manipulation tools, such as Microsoft SQL Server, a coding language (R) and mapping software (QGIS)

• How our clients in the (re)insurance industry use RMS catastrophe models and products

  You may also be required to contribute towards client trainings, internal knowledge sharing and improving client self-serve materials.

  Your first few months will predominantly be focused on learning via a mix of classroom and on-the-job training. Over the next few years, as you progress in your career within the team, you will have the opportunity to attain more specialised knowledge in a subset of topic areas and take on more responsibility in the following areas:

• Resolving more complex requests, which may involve working directly with Subject Matter Experts in other teams

• Leading the facilitation of client training sessions and handling more sensitive client communications

• Helping more junior team members to develop and coordinating client work that involves multiple contributors

• Providing deeper levels of input into larger client project work (weeks to a few months timeframe)

  If you want to a pply your technical background in science/risk to a variety of practical business applications, are motivated to help others as part of a collaborative team, and are looking to constantly develop yourself in an exciting and dynamic business, then this role is for you.

  The Person:

  We’re looking for somebody with:

• A customer-focused mindset

• Highly motivated to help our clients to succeed; be the voice of our customers’ needs internally

• Strong written and verbal communication skills

• Explain complex information concisely and effectively to different audiences; p resent effectively to a group; c ommunicate appropriately with customers in challenging situations

• Excellent teamwork skills

• Work effectively in a highly collaborative team with both local and international colleagues

• Great time management skills

• Juggle multiple concurrent client requests in a successful manner; anticipate/react appropriately to new information/issues; comfortably handle time-sensitive work

• A drive to achieve great outcomes

• Understand the full extent of requests and tailor solutions; make progress on tasks proactively and without close supervision yet know when to engage with experienced colleagues

• Excellent problem-solving aptitude

• Apply knowledge in a logical way; overcome challenges and think creatively; summarise findings clearly and concisely

• A self-drive to continually learn and quickly grasp new skills, concepts and software across a wide range of topics

• React positively to feedback and show a desire to improve soft skills as well as technical knowledge

  Required Qualifications/Skills:

• Possess a BS/MS/PhD or equivalent degree in one of the following disciplines or a related field:

• Earth/Climate Sciences (Geology, Geophysics, Seismology, Meteorology etc.)

• Mathematics, Statistics, Physics, Engineering

• Risk Management, Insurance

• Exceptional written and verbal communication skills in English

• Proficiency in MS Office (Excel, PowerPoint, Word, Outlook)

• 0-2 Years of Experience in CAT Risk Modleing.

  Prior experience working in customer service or working with RMS catastrophe models is helpful, but not required.

  About RMS

• There’s a 1% chance an earthquake will cause $50 billion of insured loss within the next 12 months and a 5% chance that a hurricane will cause $60 billion of insured losses next year. At RMS, we turn risks into real numbers. How? By building simulation models that allow insurers and investors to understand and manage their global risks–from hurricanes, earthquakes, and wildfires, to cyberattacks, terror attacks, and pandemics. Why? We want to build a more resilient world, and we’re on a mission to help make every risk known.

• Insurers, reinsurers, investors, financial institutions, governments, and NGOs trust RMS solutions to better understand and manage catastrophe risks. RMS was founded in 1989 by Stanford scientists who created our first model for California Earthquake. Today, RMS has some 1,300 employees across 13 offices in the US, London, Bermuda, Zurich, India, China, Japan, Singapore, and Australia, and over 1,000 products and models now covering six continents.

• RMS helped pioneer the natural catastrophe model market we now lead – and we continue to innovate. In May 2019, we announced RMS Risk Intelligence™ (RI) (https://www.rms.com/risk-intelligence) , an open-standard platform for strategic risk management. Through this purpose-built platform, clients can tap into RMS HD models, rich data layers, intuitive applications and APIs that simply integrate into existing enterprise systems to support business decisions across underwriting, risk selection, mitigation, and portfolio management.

• How we understand and manage risk affects everyone and our passion is nothing less than creating a more resilient world through a better understanding of catastrophic events. Join our team of leading scientists, developers, industry experts, and world-class professionals. Together, RMSers make a difference on a truly global scale.

• Visit com (http://www.rms.com/) to learn more and follow us on LinkedIn and Twitter .

• RMS is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without regard to race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, genetic characteristics, sexual orientation, or any other classification protected by applicable local, state, or federal law.

• To all recruitment agencies: RMS does not accept unsolicited agency resumes and will not be responsible for the payment of placement fees related to unsolicited resumes submitted to open positions, job aliases, or to our employees.