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Private Jobs / Private Sector
Rosentiques Hiring for Customer Service Representative at Mumbai Full Time
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- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
Job Types: Full-time, Regular / Permanent
Salary: ₹10,000.00 – ₹15,000.00 per month
Schedule:
- Day shift
- Morning shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor’s (Preferred)
Speak with the employer
+91 9324094008