Royal Enfield Southwest Motorcorp India Private Limited Hiring for Spare Parts Manager at Kannangad, Kerala Full Time

Human Resource Systems

Job Description / Roles / Accountabilities

Job Title:

Spare Parts – Manager

Reporting Line

Service Manager

Leadership Line

Liaison Traction

Accounts Manager, PDI Incharge, Customer Care Manager

Pre-requisites:

1. Education:

Degree or Diploma [preferably in automotive related field]

2. Career experience:

3 to 5 Years in a similar role

Career Path: Senior Store / Parts Executive

3. Industry exposure:

Automobile > Service domain

4. Skills required:

· Inventory management

· Strong communication [written/oral]

· Process orientation

· Technical know-how of automobiles

Responsibilities:

Manage Spare Parts Division as a Profit Center, while ensuring high performance service to the Service Dept, ensuring vehicles delivery are never hampered due to inefficiency.

1. Understand and record routine and special requirements of Spares and ensure their ready availability

2. Place procurement orders with OEM – on regular / periodical requirements as well as on special requirements. Ensure all orders are promptly processed by the OEM and Vendors and delivered within desired time frame. Follow up on all delayed shipment rigorously and ensure minimal negative impact on Service Dept’s operations and client commitments

3. Based on the historical consumption data, develop MRL [minimum reorder level] for each product and follow the MRL for procurement. Ensure MRL is not causing any delays in Service Department’s performance. Revisit MRL on a regular basis, and redefine the numbers as required.

4. Ensure no parts are disbursed/delivered without authorized / written approvals

5. Submit Reports to the Management on all unusual practices/developments on a regular basis, or on a special case basis, depending on the urgency of the situation

6. Ensure Spares inventory are always guarded from unauthorized access – irrespective of organizational position and/or personal rapport. Take necessary actions to ensure the spare store is well protected from any unauthorized access – during day or night.

7. Ensure all safety precautions are implemented (e.g., electrical fire hazards, etc.) including deployment of fire extinguishers, CC-TV, etc.

8. Ensure Spares Store is weather proof and no inventory damages due to weather exposure

9. Except for OEM spares/parts, identify vendors for general supplies and conclude ‘best value deals’ for future requirements, without compromising on quality and services

10. HR > Train, develop, and motivate Spare Parts Team in order to perform at optimum level

11. HR > Identify and help HR/Snr Management to hire qualified candidates. Ensure proper orientation of new recruits are conducted to enhance the confidence and impression of the new recruits

12. Maintain high hygiene level within the store, and keep it free from rodent and other creatures

13. Undertake inventory audit randomly on a regular basis – to ensure physical and system counts are in tally. Further, undertake periodical physical inventory as per the SOP and submit Spares Inventory Audit Report by highlighting all variances to the management as per the SOP.

14. Spare Manager will be solely responsible for all losses that might occurred while under his control

15. Undertake random checks to ensure no misappropriation in the products delivered by the OEM. Report any suspicious transactions to the Management

16. Ensure all spares shipments by OEM are verified for quantity, quality, and authenticity. Document and return all damaged / defective Spares back to OEM with proper documentation. All such incidents and documents to be submitted to Accounts Dept for their claim processing.

17. Ensure all claims against OEM and Vendors are reflected in the ‘Process Database’ as well as “Accounts/Finance Systems” – with reminder options, until the refund is realized

18. Submit all Management Reports as per the guidelines (below)

Reporting

Description

Frequency

• Productivity Report

• Daily RO report

M [ 5th ]

“

• OEM Inventory Transaction Report

• Order placed, received, returned, reimbursed

• Pending reimbursement as of last month [ reflecting month-wise transaction]

• Vendors’ Transaction Report

• Purchase, Returns, Refund

M [10th ]

M [10th ]

• Inventory Report

• As of Previous month / Last month’s additions / last month’s consumption / Net [as of last month]

• Stock damage/expiry Report

M [10th ]

• Accident/Loss report

M [10th ]

• HR Report: Training needs, Performance, Additions, Departure, Grievances

M [10th ]

• M [10th ]

Frequency: D (daily), W (weekly), M (monthly), Q (quarterly)

KPIs

Description

Performance Grading Criteria

Spares non availability incidents

Counter transaction / HR

> ________ / Head

Inventory loss & damage

Transaction cost

Reporting promptness

HR Performance

KRAs

Typical Time Allocation by Domain:

Domain

Share – %

Hours / Week

PDI activities

Customer Care

Internal reporting

Others

Reporting

Job Type: Full-time

Salary: ₹15,000.00 – ₹20,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus

Experience:

• total work: 3 years (Preferred)

Work Remotely:

• No