SAER Technologies Pvt Ltd Hiring for Customer Care Executive at Jaipur Full Time

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customer’s needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions
• Follow communication procedures, guidelines and policies

Job Types: Full-time, Regular / Permanent

Salary: ₹13,000.00 – ₹28,000.00 per month

Benefits:

• Provident Fund
• Work from home

Schedule:

• Day shift
• Night shift
• Rotational shift

Supplemental pay types:

• Overtime pay
• Performance bonus

Ability to commute/relocate:

• Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• Technical support: 1 year (Required)
• total work: 1 year (Preferred)
• Customer service: 1 year (Required)

Language:

• Hindi (Preferred)
• English (Required)