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Private Jobs / Private Sector
Saisystems International Hiring for Customer Service Representative at India Full Time
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Saisystem Technology is hiring Helpdesk support
JOB DESCRIPTION:
Excellent communication skills, written skills, and be good listener.
They will be supporting a USA client during USA (EST Hours).
Candidate will be trained on the clients software system.
- Take customer calls and provide answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering assistance and support
- Guide callers through troubleshooting and navigating the company site.