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Private Jobs / Private Sector
Salwari Retail Pvt Ltd Hiring for E-Commerce Executive at Surat, India Full Time
Description
Job Description:
- Manage large amounts of incoming sales leads (coming from the website) and convert them into sales
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Coordinate Order Processing, Delivery, And Returns Of Customer Orders
- Ensure The Fulfillment Of Customers’ Orders
- Ensure The Quality Checking Before Delivery
- Coordination With Manufacturers And Fashion Designers
- Managing Social Media