Sandozi Health Hiring for Receptionist/front Office at India Full Time

• Facilitate a comfortable and delightful experience for patients and visitors

• Accurate billing along with proper counseling with regard to tariffs.

• Check on patients registration and complete their formalities.

• Providing excellent customer service as per hospital standards

• Provide directions to the patients and attendees to the doctors and handling queries.

• Extend and ensure warm and courteous service to all the patients, guests and employees of the Hospital

• Have detailed information regarding admissions, their room requirements and expected discharges of the day

• Ensure that every patient has a smooth and quick check-in with the doctors, with the aim of reducing the waiting hours.

• Ensure all the complaints from the patients and attendees are handled delicately and informed to the In-charge

• Informing Security Incharge / Manager Operations about any suspicious incidents or person.

• Ensure that all patients correspondence, bills are filed and maintained systematically

• Answer all incoming calls for appointments and query from the patients and record the same

• Ensure proper handover is done every day before the shift ends.

• Good Communication Skills

• Handing over cash, card receipts to the concerned person from the accounts department.

• Collect OPD patients feedback and work out on suggestions provided by the patient visitors.

• Adhere to strict staff grooming standards.

Administrative:

This Job Description is intended as a guide only and is not an exhaustive list of duties and can be amended subject to the discretion of Management.

Skills Required: Good communication, appealing personality and sound patient centric approach.

Educational Qualification: Should be Minimum 12th pass. Graduation would be preffered

You can also mail your resume to: ansari.mankindd@gmail.com