SAP Hiring for Global Account Director (GAD) at India Full Time

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Global Account Director (GAD) is the sales and account lead assigned to one or more Strategic Customers in professional services industry and helps deepen & expand the SAP engagement with a defined strategic, market-leading, large & global customer. He/she is accountable for revenue growth, the end-to-end satisfaction, and referencability of the customer throughout the customer lifecycle. The individual will lead and coordinate SAP’s efforts across all lines of business (Cloud LoBs, Customer Success, Consulting/Services, ICA, Development, IBU, Marketing, and Partner management) – orchestrating all SAP parties around a single, clearly articulated 2-3 years account strategy.

To drive success, the GAD ensures three critical elements are in place: a customer validated multi-year roadmap, an associated account strategy and annual plan, as well as effectively deploying VAT (Virtual Account Team) and executing against the customer – SAP agreed governance model (including the assigned Executive Sponsor). He/she is ultimately measured by growth in overall revenues, protecting the maintenance base, and increasing the NPS over time.

The position is focused on Professional Services Industry customer.

Expectations and Tasks

The Global Account Director (GAD):

• Strategic thinker with high degree of creativity & innovation & Ability to manage complex stakeholder engagements.
• Builds and leads the execution of account strategy covering executive alignment, cloud adoption, LACE approach, sustainable revenue generation across Cloud, Software, Services and Support overall a period of time and high level of NPS
• Demonstrates Sales leadership to drives revenue growth across all SAP Cloud LOBs throughout the customer lifecycle, driving adoption, consumption, and expansion (LACE)
• Develop Long-Term Strategic Client Engagement, Big Rock development and Co-Innovation agenda with the customer
• Strong executive presence and capability to build long term C-level relationships
• Ability to create, build develop, orchestrate, and lead digital transformation programs
• Able to manage a strong joint SAP-Customer governance model and ensure that the SAP Executive Sponsor is appropriately engaged
• Influences and leads a virtual team of resources from various LoBs, functions, and geographies by running effective cadence to achieve vision for the account with all internal stakeholders and participants
• Leads Integrated Account Planning and ensures that SAP footprint is expanded with involvement of all relevant LOBs and strategic engagement with SI partners
• Provides leadership around business value realization for the customer initiatives
• Experience in leading/influencing global teams and functions
• Managing ambiguity and complexity within SAP driving revenue initiatives

Experience & Educational Requirements

• 15+ years of business experience in Technology Sales or Consulting with complex business software/IT solutions
• 5+ years of deep Industry/domain expertise
• 5+ years of large account management experience/leading account teams
• Strong knowledge of the complete SAP offering (including Service and Support)
• Experience with long term planning of resources, technology, and account structure & strategy
• Exceptional communication skills
• Business level English: Fluent
• Bachelor equivalent, post-graduation in management is preferred

#GlobalAccountT4PF

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID:328801 | Work Area: Sales | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time |