Job Description

DESCRIPTION:

Accountable for the Order Management applications deliveries and support services aligned to the Schneider Electric priorities. Position will report to the head of Delivery Centre of Excellence for Digital Customer Relationship (DCR) partnering closely with product owners and business leaders.
We seek an innovative and passionate leader capable of inspiring a team of business analysts, support analysts, developers, QA & DevOps engineers. The ideal candidate will have at least 7+ years’ experience leading highly motivated teams to develop responsive, large-scale applications based on latest technologies, using modern front-end and back-end development frameworks. The candidate should be passionate about user experience, continuous improvement, and incremental delivery methods.

RESPONSIBILITIES:

• Facilitate a self-directed team of business analysts, full-stack developers, QA, DevOps engineers and application support analysts in the development of plans, goals, and objectives for the E2E delivery of order management application projects, enhancements and support services following industry best practices in software development, process reengineering, data analysis and integration
• Communicate effectively and manage relationships with key stakeholders including executive management, project sponsors, vendors, and project team members.
• Manage multiple and conflicting priorities in a timely and sensitive way, with full transparency to the functional and operational leadership.
• Lead the Critical Incident Management and an escalation point for stakeholder concerns if and when it arises.
• Driving a culture of continuous learning and innovation ensuring the creative ideas are nurtured and implemented
• Provide thought leadership, identifying business problems and coming up with mitigation solutions and frameworks.
• Hire outstanding talent with a growth mindset, execute onboarding, training, knowledge transfer, and skill-building plan of new team members.

EXPERIENCE :

• 7+ years of experience of managing application deliveries and run support for multiple platforms leading a team of developers and QA experts
• Prioritize the demands in partnership with product owners to ensure timely delivery.
• Working experience of eCommerce domain and Zuora billing platform supporting billing, payment and finance management.
• Sound knowledge of Zuora Developer Tools and it’s integration with other platforms through SOAP and REST APIs.
• Experience with License Management Software platforms – Flexera and it’s integration with enterprise applications (Ordering, Contract and Procurement/Financial systems)
• Ability to define and suggest improvement in current business processes and technical integration flows
• Expertise in implementing test-driven development, domain-driven design, and clean code principles
• Prior experience participating in IT pre-sales (Request for Proposals / Request for Information) , driving proposals , defining end-to-end solution architecture , covering technical deployment architectures , and non-functional and performance aspects is desirable.

SOFT SKILLS

• Must possess excellent communication skills at all levels, from team members to senior management, including exceptional presentation skills .
• Enthusiasm and a desire to build an innovative team . Prior experience working on innovation use-cases, Proof-of-Concepts development.
• Good experience of working in a cross-functional matrix organization .
• An entrepreneurial spirit , and flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.

QUALIFICATION

• Bachelors in Computer Science Engineering or equivalent
• Zuora Business Analyst/Consultant Certifications will be a plus

Primary Location

: IN-Karnataka-Bangalore

Schedule

: Full-time

Unposting Date

: Ongoing