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Private Jobs / Private Sector
Servion Global Solutions Hiring for Intern at Chennai, Tamil Nadu Full Time
Full Job Description
Job Description: #LI-DNI
Excellent communication (Oral and written) skills. Call handing experience with US customers. Serve as the first point of contact for customers seeking technical assistance over the phone or email.
Technical support and customer service experience.
Solid understanding of large scale applications, network architectures, monitoring and issue management. Monitoring servers and validating the alerts from monitoring Dashboards.
Fetching and sharing server health check reports for customers.
Experience in handling ticketing tools and Monitoring Dashboards. Interact with a Wide Range of Customers and Technical Issues.
Analytical and process-oriented approach. Basic understanding in networking servers and components.
Talking to clients and computer users to determine the nature of any problems they encounter
Key Skills: Java, Excellent communication (Oral and written)
Location: CHN
Required Experience: Not Specified
Excellent communication (Oral and written) skills. Call handing experience with US customers. Serve as the first point of contact for customers seeking technical assistance over the phone or email.
Technical support and customer service experience.
Solid understanding of large scale applications, network architectures, monitoring and issue management. Monitoring servers and validating the alerts from monitoring Dashboards.
Fetching and sharing server health check reports for customers.
Experience in handling ticketing tools and Monitoring Dashboards. Interact with a Wide Range of Customers and Technical Issues.
Analytical and process-oriented approach. Basic understanding in networking servers and components.
Talking to clients and computer users to determine the nature of any problems they encounter
Key Skills: Java, Excellent communication (Oral and written)
Location: CHN
Required Experience: Not Specified
Contact Person: RMG
Email ID: RMG@SERVION.COM