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Siemens Limited Hiring for Senior Executive – Customer Service – Drives at Chennai Full Time
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Pre- requisites:
1. BE/ Diploma in Electrical / Electronics or similar qualification
2.Good Knowledge on Low Voltage drives with commissioning / service exposure of +5 years (for BE) / +8 years (for Diploma) exeperience in drives.
3. Application knowledge in the industry area of Metal / Cement / Sugar / Cranes / Petrochemical / Paper etc.
4.Good communication skills & service attitude is important.
5. Travelling on short notice and to serve customers
6. Know how on Siemens Drives & Motors will be considered as additional benefit
Roles & Responsibilities :
1. To provide breakdown service support to customers at a short notice and ensure customer delight. Engineer will be stationed at Bellary & also, need to support customers in Banglore region.
2. To drive service business portfolio ( service contract , retrofits , spare parts , repairs ) for low voltage drives, low voltage motors & Cranes
3. To provide lead generation to sales team for business growth
4. To monitor & take actions on open calls , escalated cases, machine up-time, service business targets etc.
5. Focus on industry segment like Metal / Cement / Sugar / Cranes apart from discrete industries which is in line with our portfolio growth commitment
6. To drive digitalization portfolio in drives & LV Motors
Organization: Digital Industries
Company: Siemens Limited
Experience Level: Early Professional
Job Type: Full-time