SISA Information Security Hiring for IIS Administrator at Bengaluru, Karnataka Full Time

We are looking for an IIS Administrator

Skills: IIS Administrator, Deployment, Configuration

Experience in .Net application deployment & Database

Experience in Windows, Linux, Networking and AWS

L2 OR L3 Support Experience

Role

At SISA, we are on hyper-growth mode and our Leadership team is driving us through the cybersecurity domain We now come to you with the role of a Product Support who would navigate this journey for us. We are looking for an individual who enjoys working in a fast-paced, team-oriented environment, likes to be challenged, and values the opportunity to make a difference.

Install, configure, and maintain IS servers in both on-premises and cloud environments.

Monitor the performance and availability of the lIS servers, troubleshoot issues, and optimize server configurations.

Own overall relationship with assigned clients which includes managing on-boarding, installation of Radar tool, increasing adoption, ensuring retention, and high levels of customer satisfaction

Collaborate with the development team to deploy .NET applications on the IIS servers and ensure their proper functioning.

Conduct regular server backups and implement disaster recovery plans to ensure data integrity.

Manage SSL certificates, domain configurations, and security settings on the lIS servers.

Collaborate with the cloud team to leverage AWS services for server deployment, scaling, and load balancing.

Implement security best practices and ensure compliance with industry standards and regulations.

Document server configurations, procedures, and troubleshooting guides.

Stay updated with the latest technologies and trends in IIS server administration, .NET development, and AWS

services.

Should provide technical support to clients through mails, calls, and remote sessions, follow ups, share tools with client and update user guides.

Communicate with internal employees from different team’s sales, BD team and Management teams.

Should take ownership of the products and work closely with development teams to fix bugs.

Product demonstrations for customers and Strong problem-solving skills and client-facing skills

Knowledge of ITIL & should be able to resolve the issues within the defined SLA.

Maintain and develop customer success strategies and best practices as well as NPS Score & Gartner review.

Required Skills:

• 4+ years of experience in .NET, IIS production support
• Should have hands-on’experience of NET application deployment &

Experience of IIS & databases like MSSOL, MySQL.

Strong knowledge in Windows, Linux networking and AWS

Troubleshooting issues in client environments through remote sessions, phone, email (Onsite if required)

• Working closely with internal business, sales and management teams
• Clients calls, tool upgrade, document creation, demos, mailing included in support Should take responsibility with go and get attitude

Job Types: Full-time, Permanent

Salary: ₹900,000.00 – ₹1,100,000.00 per year

Schedule:

• Rotational shift

Supplemental pay types:

• Overtime pay

Ability to commute/relocate:

• Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Apply only if have IIS Administrator, deployment configuration, .Net application deployment database ,Windows, Linux,networking, Aws

Speak with the employer
+91 7760640716