Smith & Nephew Hiring for Servicenow Developer at Kharadi, Pune, Maharashtra, India Full Time

Job Description

Smith and Nephew (SNI) is global medical device company with offices in over 100 companies. SNI is in process of redefining from legacy IT services to modern cloud and digital solutions to fuel continued company growth.

Responsible for:

In this role, you will be encouraged to provide technical product and architecture advice, ongoing communication of the latest ServiceNow solutions/capabilities, and assisting build practices that deliver outstanding outcomes. This position requires a hands-on person capable of going wide and deep on development. Responsibilities: (Please specify % amount against each responsibility) Provide domain expertise and perspective on outstanding use cases and able to convey enterprise architecture knowledge/experience regarding how ServiceNow can best interoperate and co-exist with other major enterprise systems of record and platforms. (30%)Drive innovative business solutions and digital transformation. (20%) Develop innovative solutions in collaboration with a multi-functional team. (20%) Collaborate with Stakeholders to understand their business needs and difficulties. (10%) Document and present technical solutions. (5%)Provide mentoring to colleagues in the organization. (5%) Contribute to and help keep internal forums and asset libraries to enable innovation at scale. (5%) Be compatible with the wider ServiceNow community as a leader with vision on innovative ways to demonstrate ServiceNow.

Title: ServiceNow Developer

Exp: 5-10 Years Job Location: Pune

Summary

Delivering technical configuration, system administration and business process support for Smith & Nephew’s ServiceNow platform.

Critical functions

• Maintain the ServiceNow application by the timely processing and resolving of Incident and Request tickets which arrive into the ServiceNow support queue
• Work closely with end users and business partners to build requested items and tasks using workflows to lead processes
• Develop, configure and improve core and custom applications
• Perform installation and testing of ServiceNow updates and new releases
• Monitor health, usage and overall compliance of ServiceNow and its applications
• Load, manipulate and maintain data between Service-now and other systems
• Maintain process and system documentation

Requirements

• Bachelors degree in Computer Science or related area
• ITIL v3 certified
• 5+ years of demonstrable experience in IT Service Delivery or support role
• 2+ years of experience in System Support role for ServiceNow
• Knowledge of Flow Design & Integration Hub
• Strong ITIL Service Management experience
• Relevant IT architecture experience i.e. 1-2 years of experience using JavaScript or HTML, AngularJS, Jelly, Rest, Soap and PowerShell
• Excellent written and verbal skills. Must be able to communicate well with all areas of the business.