Soft Elevation LLC Hiring for Customer Service Representative at Sahibzada Ajit Singh Nagar Full Time

Responsibilities

• Key duties and responsibilities Customer care Executive:
• Answering Inbound Call from Customers, Clients.
• Making Outbound Calls to Customers and Clients
• Delivering professional and expert Customer services to our Customers and Clients
• Responsible for the day-to-day assigned work.
• Ensure and fulfill service requests from clients by manning the telephone, email and other communication systems.

Requirements:

• You have minimum 2 years experience in a customer service role for international clients –
• You are great in keeping a person engaged on the other side of the phone
• You are someone who will always provide solutions.

Skills/Qualifications:

• ONLY CANDIDATES WITH EXPERIENCE IN INTERNATIONAL CALLING NEED TO
• APPLY CAB FACILITY PROVIDED READY TO WORK IN NIGHT SHIFTS/EARLY MORNING SHIFTS ONLY.
• Strong communication skills – verbal and written Ability to engage professionally with customers and employees. Strong organizational skills and ability to meet numerous deadlines.

Job Types: Full-time, Regular / Permanent

Salary: Up to ₹35,000.00 per month

Benefits:

• Food provided
• Leave encashment
• Paid sick time

Schedule:

• Flexible shift
• Morning shift
• Night shift

Supplemental pay types:

• Overtime pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Mohali – 16, Punjab: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 3 years (Required)
• Customer service: 2 years (Required)

Language:

• English (Required)

Application Deadline: 28/02/2023
Expected Start Date: 13/02/2023