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Private Jobs / Private Sector
Solace Enterpises Hiring for Customer Representative at Pune Full Time
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- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Job Types: Full-time, Part-time, Fresher, Walk-In
Salary: ₹12,000.00 – ₹42,000.00 per month
Benefits:
- Flexible schedule
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Experience:
- total work: 1 year (Preferred)
Work Remotely:
- No