S&P Global Hiring for Senior Workday Configuration Analyst at Gurgaon, India Full Time

The Role: Workday Configuration Analyst

Grade 11A

The Location: Manila, Gurgaon, Hyderabad

The Team: The People Technology Team is responsible for supporting the people function’s applications. The team provides day to day support for Workday, ServiceNow, Learning and other applications that are used by the People Team and organization. It is a dynamic team with a “can do” attitude that enjoys the challenge of implementing new functionality and technology to improve the user experience.

The Impact: This role will provide support and resolution of service requests, issue/defects and enhancements to applications used by the business and people teams. This role is key in resolving cases within pre-determined SLAs as well as assisting the business with questions and providing solutions to end to end business processes.

The role will also be critical in guiding and mentoring the junior analysts in Workday configuration and agile ways of working.

What’s in it for you:

• Being part of a high functioning, dynamic and motivated People Technology Team

• Providing and leadership role to guide and mentor other Workday analysts

• Working for a prestigious firm that is highly regarded in the Market, and is a leader in Market Intelligence and technology.

• Involvement in many projects such as the Workday merger of S&P Global and IHS Markit, ServiceNow Service Desk and other leading technologies.

• An organization that puts its people first and looks to drive and promote its workforce based on performance.

• Exceptional benefits for its people including wellbeing program, wellness allowance, extended holiday schedule, additional allowances, birthday celebration, local benefits, global care leave, give back days etc.

Responsibilities:

• Manage configuration changes and enhancements for the Recruiting, Onboarding, HCM and Absence Management modules in Workday

• Provide leadership and support to junior workday analysts in the areas of configuration, report writing, integrations, solution development, agile ways of working, module implementations, documentation and knowledge in other Workday modules.

• Liaise with the business to understand their needs and usage of Workday and document solutions

• Plan, design, configure and test Workday enhancements and defects (break/fix)

• Conduct root cause analysis to determine appropriate action plans for issues, defects and problems and determine impacted employees and resolution plans.

• Resolve escalated service requests from the People Services team

• Guide business and People stakeholders through Workday Release functionality review to determine what optional functionality that will be turned on with each Workday release

• Utilizes business and Workday knowledge to identify areas of system improvement, which impact business outcomes and people experience

What We’re Looking For:

Basic Qualifications:

• Bachelors degree in a relevant field or discipline (Information Technology or Business Systems, Information Technology etc.)

• At least 10 – 15 years’ experience in Information Technology

• At least 5 – 7 years’ relevant work experience in Workday (Configuration in HCM, Security, Recruiting, Onboarding, Absence and Advanced Compensation)

• Solid experience writing Workday reports

• Solid experience loading EIBs

• Problem solver that is able to break a problem into its small, modular pieces to develop a methodical approach to a solution

• Solid experience using Excel and similar tools for data transformation and analysis

• Experience using Visio, Powerpoint, Sharepoint, DevOps and other office applications

• Strong written and verbal communication including storytelling and slide writing

• Always willing to learn, do thorough research, fact-finding, gather knowledge and not afraid to asks questions

• Has excellent time management and organizational skills and works well under pressure

• Amenable to work the midshift.

Preferred Qualifications:

• Experience from a consulting background will be highly regarded.

• Configuration experience in other modules such as Performance, Skills Cloud, Succession, Talent, Time, Benefits and Payroll.

• Experience in writing Workday integrations

• 3 or more Workday Implementations.

• Experience with Agile methodologies and DevOps processes.

• Ability to multi-task and maintain attention to detail.

• Experience working for a large organization with a global footprint.

• Experience with working with and supporting stakeholders in different time zones.

About our Company:

S&P Global Corporate

At S&P Global, we don’t give you intelligence—we give you essential intelligence. The essential intelligence you need to make decisions with conviction. We’re the world’s foremost provider of credit ratings, benchmarks and analytics in the global capital and commodity markets. Our divisions include S&P Global Ratings, S&P Global Market Intelligence, S&P Dow Jones Indices and S&P Global Platts. For more information, visit www.spglobal.com .

S&P Global has a Securities Disclosure and Trading Policy (“the Policy”) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy.

Equal Opportunity Employer:

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

20 – Professional (EEO-2 Job Categories-United States of America), HUMRES202.2 – Middle Professional Tier II (EEO Job Group)

Job ID: 265291

Posted On: 2021-09-27

Location: Pasig City, Philippines