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Private Jobs / Private Sector
sparsh fab textile pvt ltd Hiring for Customer Service Executive at Thāne Full Time
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· Managing a team of representatives offering customer support.
· Overseeing the customer service process.
· Resolving customer complaints brought to your attention.
· Creating policies and procedures.
· Planning the training and standardization of service delivery.
· Selecting and hiring new staff.
· Monitoring the work of individual representatives and of the team.
· Conducting quality assurance surveys with customers and providing feedback to the staff.
· Possessing excellent product knowledge to enhance customer support.
· Maintaining a pleasant working environment for your team
Job Type: Full-time
Salary: From ₹15,000.00 per month
Schedule:
- Morning shift
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 2 years (Preferred)
- Customer service: 2 years (Preferred)
Language:
- English (Preferred)
- Hindi (Preferred)
Work Remotely:
- No