Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr’s unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way (http://get.sprinklr.com/hubfs/SprinklrWay.pdf) .
Job Description
About the role:
As the world moves even more online due to the coronavirus pandemic, customers are
connected and empowered like never before. Customers want an immediate, personalized
and consistent experience, no matter which channel they choose to engage with a brand.
Sprinklr helps brands meet the demands of today’s customers by providing them with the
insights they need to make every interaction matter. Sprinklr is a Customer Experience
Management (CXM) platform for modern enterprises with 2500+ employees helping the
world’s most valuable enterprises make their customers happier. Learn more about our
culture and how we make our employees happier through The Sprinklr Way.
Sprinklr is hiring for an exciting security position as it builds a world class security team.
This role will fall under the product security vertical where you will play a central role in
shaping the technical strategy and vision for Sprinklr’s Cloud Security program. You need to
enjoy building, breaking, consulting, educating and assessing risk across a wide range of
technologies and clouds. If you like going deep and broad at the same time and have
previously worked in a security role, this opportunity will truly excite you. This role will report
to the Head of Product Security and is a part of the central security team at Sprinklr
The person joining this position will deeply influence how Product Security evolves in
Sprinklr.
Responsibilities:
➢Support in defining baseline security standards for Sprinklr products with
deployments on AWS, Azure, and GCP.
➢Support in driving Sprinklr’s Secure Software Development Lifecycle with a focus on
product, infrastructure and cloud security.
➢Help proactively assess security risk through infrastructure deep dives, threat
modelling, requirements, design, architecture and implementation reviews.
➢Partner with Engineering/R&D, DevOps, peers and security champions on all things
product security.
➢Review architecture, vulnerabilities, deployments, misconfigurations, tool findings etc.
for FedRAMP cloud environments.
➢Identify opportunities for security tooling and automation with a goal of translating the
security standards into policy as code.
➢Ideate, prototype and experiment with tools with a goal to scale Sprinklr’s cloud first
architecture.
➢Help improve security tooling, processes and how product teams approach
deployment in their day-to-day work.
➢Be a security advocate and subject matter expert within the organization and be able
to effectively communicate security risk and concepts to both technical and non-technical
audiences.
➢Collaborate closely with the Security, Legal, and R&D/Engineering teams to create a
committed roadmap for security fixes and enhancements.
➢Roll up your sleeves in urgent or reactive situations.
Skills & Qualifications:
● 4 to 6 years of experience in Application Security OR Product Security OR
experience in devops or as a Security Engineer in large-scale, distributed software projects,
preferably with cloud service providers (SaaS, IaaS, PaaS)
● Have sound security concepts with proficiency in application security, DevSecOps,
public cloud security.
● Deep understanding of security controls for modern architecture, especially AWS,
Azure, GCP, and Kubernetes-based delivery platforms
● Experience in selecting, operating, and rationalizing security tooling for common
security processes, including CSPMs, vulnerability scanners, etc.
● Proficient in one or more programming languages (such as Go, Python, JavaScript,
java, etc.)
● Experience in threat modeling, security code reviews with an eye to identify security
flaws.
● Experience triaging, identifying and prioritizing security risk with a clear
understanding of its impact to an organization.
● Excellent written and verbal communication skills.
● Be a continuous learner and have the knack to learn new technologies, trends and
concepts.
Why you’ll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world’s largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO – Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form (https://docs.google.com/forms/d/e/1FAIpQLSfsk_f9KxtJ8W_tC5CALPNIRuuEe05-KD3aOq-7EifonNvZbQ/viewform?usp=sf_link) , and we will reach out to you. If you have additional questions, please contact accommodations@sprinklr.com .
We’re excited that you’re interested in joining Sprinklr!
Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.
Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values.
Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
See Sprinklr’s EEO Policy and Equal Employment Opportunity is the Law notice.
Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you need assistance or an accommodation due to a disability, please let us know by filling out this form. For any questions, contact us at accommodations@sprinklr.com.
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