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Private Jobs / Private Sector
SquadStack Hiring for Sales Quality Auditor at Remote, India Full Time
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Conduct the call audit and identify the skills, Knowledge and process gap
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Provide qualitative and process feedback to the sales expert.
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Conduct ACPT Analysis to find the GAP in the assigned team.
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Conduct Quality calibration with internal team and client.
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Conduct mock, certification and recertification of new and existing
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Take action against the quality defaulter and poor intent sales expert.
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Maintain the highest level of quality adherence on the floor as per the organization’s benchmark
Requirements:
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Quality auditors have 3-6 years of work experience, preferably from BPO, Inside Sales organizations.
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Have good knowledge of excel, google sheets and hand-on basis analysis and dashboard.
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Should have knowledge of Sales and Process
Logistics:
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Location: Remote and mention Delhi NCR, Chennai, Bangalore, Goa
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Joining Date: Immediate
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Compensation: 3 to 5 LPA