SS&C Technologies Hiring for Quality Assurance Manager at Hyderabad, India Full Time

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That’s where you’ll find SS&C, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity , then we are the right fit for you.

Job Description:

Quality Assurance Manager

Department Overview:

Quality Assurance Center of Excellence (QA CoE) is the provider of testing services across the organization. QA CoE is responsible for providing appropriate testing solutions and quality control for projects and or release for the organization. The goal of the QA CoE is to create a best in class testing team, focused on leveraging industry best practices and processes for Quality Assurance and Quality Control.

Overall Accountabilities:

This role is responsible for effectively leading and managing the growth of Quality Assurance Centre of Excellence (QA CoE) along with the team of QA professionals in providing a broad range of test services and solutions, ensuring established standards are met and planned objectives are achieved. This role also requires the developing and executing a Quality assurance vision for the SS&C organization that incorporates quality assurance standards, testing approaches, and automation strategies and frameworks. The Manager of Quality Assurance reports to Senior Manager or Above.

Job Description:

• Manage / oversee test team in the delivery of Test planning, test preparation and test execution activities in adherence to standards for testing

• Accountable for all phases of testing for a project or release including ( but not limited to) System integration testing, Business / User acceptance testing (BAT/UAT), performance testing, and Automation testing

• Demonstrate ability to plan and perform all aspects of Quality Assurance activities to successful completion for complex initiatives.

• Oversee creation of test strategies, plans and project documentation using Risk analysis methodologies and tools, aligning with development approach / methodology selected for the project.

• Manage creation, review and signoff of testing documentation (e.g. test strategies, test plan, test schedules, test estimation, test cases, dashboard, defect logs and test closure report) and ensure all test artifacts adhere to SS&C QA standards and audit requirements

• Understand and communicate testing impact of scope changes / project change request to the project management team both from the timeline / cost and risk perspective

• Participate in the test case creation and the test cases execution when required to ensure test team meets project timelines and manage and support the team in creating reusable test assets for both manual and automation test scripts

• Oversee the defect / status calls to ensure that defects are documented and tracked and defect fixes are tested in timely manner and report the status of test planning, test execution and defects via daily dashboard reporting to the project team using standard test quality metrics

• Develop and Manage operational processes that are consistent across the Channels, ensure QA processes are incorporated into the overall technology practice and standards

• Manage vendor partner relationships to ensure proper utilization of the testing resources

• Accountable for team adherence to SS&C QA processes, ensuring timely notification of issues / problems reviews escalated risks and issues, work with stakeholders to develop contingency plans, resolve risks and escalate further if necessary

• Implement SS&C QA processes and ensure adherence across channels and portfolios

• Provide testing estimates and estimate revisions for cost and resources. Track actuals against estimates and provide forecasts to appropriate stakeholders.

• Accountable for management of the overall team providing both leadership and technical guidance, set targets and objectives for the team and deliver results

• Grow team expertise, asses team skills and capabilities and continually look for ways to provide and enhance the value delivered

• Foster an environment / culture that encourages productivity, innovation, process improvement, team work and high level of professionalism

• Coordinate necessary resources to ensure completion by deadlines

• Provide coaching, development, succession, recruitment, resource management and overall team leadership for team members and provide regular inputs into team members assessment of performance and development plans.

• Prioritize and mange own workload in order to deliver quality results and meet timelines

• Support a positive work environment that promotes service to the business, quality, innovation and team work and ensures timely communication of issues / point of interest

• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and or team

• Establish effective relationships across multiple business and technology partners, project managers

• Participate in knowledge transfer within team and business unit

• Provide insight, information and recommendations on industry trends and significant issues

• Manage and prioritize test teams for multiple releases and projects

• Sets Strategy and direction at an operational level, works autonomously in the management of the channel and collaborates with another business partners to establish and execute on common goals

• Orchestrates the development of resolutions / plans and strategies

• Provides strong knowledge of QA methodologies, best practice and processes while contributing to the direction for testing methods and tools selection

• Coordinates and prioritize multiple testing initiatives and champions the optimization of test activities across the projects

• Manages the development and implementation of new testing strategies and directives as part of the continuous Improvement

• Sound knowledge of external industry trends in relation to competency

• Knowledge of principles, practices and IT processes appropriate to the development and stewardship of quality delivery

• Generally reports to Senior Manager or above

Key Accountabilities / Responsibilities:

• Lead a team of Test Manager / Leads and Test Analysts (onshore and or offshore)

• Accountable for all phases of testing.

• Manage onshore and offshore test teams in the delivery of the Test planning, Test preparation, Test Execution scheduling, Test execution activities in adherence to the SS&C standards

• Overall governance of QA CoE best practices

• Responsible for quality of released products

• Responsible for identification and implementation of QA process improvements

• Responsible for measurement and improvement of client satisfaction, building of action plans to address gaps

• Collaboration and communication with SS&C teams on initiatives, resolution of issues and risk mitigation strategies

• Responsible for overall resource management for channels

• Responsible for hiring, onboarding and retaining top performers

• Responsible for monitoring associate and team performance, providing continuous feedback, creation and delivering of associate mid-year and year-end performance agreements

Critical Requirements:

• 7+ years working in the financial industry

• 3+ years of people leadership experience

• Working knowledge of QA methodologies

• Experience working with 3rd party vendors

• Excellent verbal and written communication skills

• Strong negotiation and project management skills

• Strong organization and time management skills

Location:

Hyderabad Andhra Pradesh

SS&C is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here (http://www.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf) and here (https://www.eeoc.gov/employers/upload/eeoc_gina_supplement.pdf) . SS&C is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world’s largest institutions to local firms, manage and account for their investments using SS&C’s products and services.