Full Job Description
Overview:
Deploys and configures systems specific to their area of expertise. Guarantees the system (server, resources, storage, and/or application) is up, healthy, and working as designed. Ensures that Infrastructure requests get completed in a timely manner. Maintains and administers enterprise level solutions implemented by Infrastructure team in support of business needs and requirements.
Responsibilities:
Primary Accountabilities/Responsibilities:
Directly responsible for the configuration, testing, and deployment of mission critical systems within their realm of responsibility.
Provides Top-Tier escalation support for the servers, storage, and/or applications the Engineer is responsible for maintaining.
Deploys/Installs, maintains, and repairs systems across the enterprise as well as provides some degree of technical support for the applications therein.
Provide advanced level troubleshooting for Server Infrastructure; responsive to tickets and requests which have
been escalated, and that are outside the scope of expertise provided from level 1 and 2 Help Desk support.
Responsible for proper follow-up of escalated tickets, providing, in a timely manner, regular updates as it pertains to ticket status.
Administers systems/environment solutions for multiple projects with varying schedules.
Selects methods and techniques to be used for obtaining solutions.
Interfaces with vendors and various internal groups for trouble calls.
Performs all work in compliance within specified warranty requirements.
Obeys all regulatory requirements regarding system deployment, access, etc.
This list of responsibilities may not be all-inclusive and can be expanded to include other duties or responsibilities as needed.
Maintains prompt, regular attendance and demonstrates a strong work ethic
Job Requirements:
Bachelor’s degree in Computer Science, Information Technology or related studies preferred
Minimum 2 years of experience with Windows Server systems management
Minimum 2 years of experience with systems administration and/or design
Minimum 2 years of experience with VMWare vCenter administration and management
Minimum 1 years of experience with VxRail
Minimum 1 years of experience with Nutanix
Experience with Microsoft Azure Deployments, Environment & Services (IAAS, PAAS, Virtual Machines, Active Directory, Automation, Monitor, OMS) preferred
Scripting experience: python/bash/PowerShell preferred.
Strong interpersonal skills.
Excellent verbal and written communication skills.
Demonstrated ability to handle multiple projects and assignments.
Detail oriented individual capable of working both independently and within a team.
Ability to document processes and policies in an easy to follow format
Understanding of VDI design, architecture and maintenance preferred
Solid understanding of backup technologies and methodologies.
Knowledge of NAS or SAN technologies and how they operate.
VMWare/Citrix XenApp/Virtualization experience is a plus.
Knowledge of Netapp. Tintri, Pure Storage is a plus.
Cisco UCS experience is a plus.
VMWare/ESXi experience (installation, config, upgrade, and management) is a plus
Knowledge of Cohesity and Commvault backup solutions is a plus
Class: Full-time, exempt
Qualifications:
Physical requirements/Working conditions:
Climate controlled office environment.
Frequently required to stand, walk, sit, kneel, crouch, or crawl.
Should be able to lift 50 lbs.
Dynamic, time-sensitive environment.
Traveling to remote locations by air or vehicle.
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