Study Group Hiring for Student Enrolment Advisor – Arabic Speaking at Noida, India Full Time

Location: Noida, India

Contract: (12 months’ contractual role- with a possibility of extension)

JOB OVERVIEW

StudyGroup is looking to recruit a Student Enrolment Advisor. This role sits with our Conversions team with the responsibility of advising new students enquiring about studying higher education. This role will involve a high level of customer service as well as sales focus to aid the student in making their decision on their next steps in education. Someone who has a background in sales or who is interested in doing sales and business development would be ideal.

KEY RESPONSIBILITIES

• Advise new student enquiries on studying higher education

• Provide information to students on study options within our education portfolio

• Manage student enquiries and student application journey from enquiry, offer, confirmation and arrival in the study centre

• Work alongside sales and marketing to understand and identify market trends and opportunities for student recruitment.

  EXPERIENCE

• Diploma/Degree in any field

• Fluency in Arabic and English

• CRM knowledge, preferably salesforce.com 

• Customer-service orientated and consultative approach to selling.

• Strong positive attitude

• Sensitivity to cultural and linguistic differences

• Comfortable in a high-pressure environment

• Excellent presentation, communication and interpersonal skills

• Strong organisational skills and demonstrated ability to meet deadlines and targets

• Ability to work independently with minimal supervision and as part of a team

• Able to commit working hours of 1200 – 2100 or 1300 – 2200.

  ABOUT US

We are a global pathway provider in International Education, working collaboratively with over 50 universities around the world, offering over 500 undergraduate and postgraduate teaching programmes. Voted as 2017, 2018, 2020, and 2021 Global Pathway Provider of the year, our people are united with the shared ambition of providing a world-class education to talented students from across the globe.

With a truly global outlook and offices all over the world, our international team uses its expertise, knowledge and commitment to create opportunities and add value. We are determined to grow and innovate in our field, providing our students and partners with high-quality outcomes across the higher education space.

ORGANISATIONAL COMPLIANCE

Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same dedication. Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.

Study Group processes your information in line with data protection regulations. Please see our Privacy Policy (https://corporate.studygroup.com/-/media/Corporate-Site/Files/Privacy-policy-2018/Candidates_Privacy_Notice.pdf)

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