Supreme Hospital Hiring for Front Office Executive at Farīdābād Full Time

DUTIES AND RESPONSIBILITIES OF OFFICE COORDINATOR

The following will be the duties and responsibilities of Assistant Front Office Executive:

• Attending patient enquiries/patient telephone calls, and all activities relating to patient registration, admission, billing, report delivery and give all possible care with a “SMILE”.
• Attending all enquiries relating to official & personal calls. Guiding the patients to various OPD’s/Clinics/Dept.
• Controlling all incoming and outgoing telephone calls.
• Announcement of paging systems required in the hospital.
• Maintaining list of surgeries scheduled for the day.
• Maintaining list of Code Blue team on a daily basis.
• Receiving mail/packets in the counter and helps in sending across to the office of Manager (Administration).
• Issuing passes to the patient attendants/patients.
• Responsible for giving information brochure to all patients attendants.
• Arranging transport on request of patients/escorts.
• Do necessary arrangements for (female attendant/sweeper etc.) required for the patient needs.
• Perform duties with a professional attitude and appearance according to the functional service standard of the hospital.
• Maintaining list of important emergency telephone numbers of the hospitals, railways, taxi, ambulance centre, fire, etc.
• Maintaining up-to-date hospital telephone directory complete with name, address and mobile no of all employees, consultants, their duty rosters etc.
• Responsible for keeping the attendance records of Doctors/Consultation/ registration/ billing.
• Sending messages to patient’s relatives/attendants and doctors.
• Preparation of patients file and keeping admission/registration records.
• Maintenance of daily patient index/card.
• Maintenance of daily occupancy of wards in different floors of the hospital.
• To co-ordinates with wards, pharmacy, reception, labs, F&B etc to confirm their various charges.
• Record necessary information’s in the logbook.

Job Type: Full-time

Salary: ₹20,000.00 – ₹25,000.00 per month

Benefits:

• Flexible schedule

Schedule:

• Flexible shift

Ability to commute/relocate:

• Faridabad, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Required)

Experience:

• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)