Synoptek Hiring for Project Administrator at Ahmedabad, Gujarat Full Time

We think globally, act locally. As a Managed Services Provider, Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum we are seeking to add talent to our team. When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, results growth, and clarity.

Responsibilities:
Project Administrator

This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning.

The Project Administrator is responsible for providing administration tasks for team members and facilitating, reporting, and analyzing projects.

Duties and Responsibilities

Creating projects for all orders in project/ticketing system prior to the daily project review meeting

Building out base project and related tasks within the client project

Sending clients order confirmation and summary emails

Attending the daily project review meeting

Updating client project information during the project review meeting

Creating billing contracts in project/ticketing systems

Comparing signed order details to sales projected details

Sending order summary emails to the build team

Sending order fulfillment emails to the customer

Working with procurement to coordinate accurate hardware orders

Uploading contract documents to the contract repository

Managing billing for assigned projects/clients

This job description is not designed to be a comprehensive list of the duties and responsibilities required of the employee in this position, as duties, responsibilities, and activities may change at any time with or without notice

Qualifications:
Education

Bachelor’s degree in related field from an accredited college or university, preferred

In lieu of undergraduate degree, the ratio is 1:1 – meaning one year of college equals one year of work experience and vice versa

Experience

Customarily has at least 2 years of technical experience

Customarily has at least 1 year of client facing project management and client engagement experience

Customarily has at least 1 year of support job related experience

Skills/Attributes

Synoptek core DNA behaviors:
Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customer’s language. Ability to field questions with concise, well-constructed responses

OwnIT: Shows integrity, innovation, and accountability in completing daily assignments

Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company’s business goals

Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment

Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative

Working Conditions

We live by the motto ‘work hard, play hard’ and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results.

Work is performed primarily in an office or remote environment. May be subject to time constraints and tight deadlines. May require occasional travel.

EEO Statement

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.