Talent Mind Consultancy Hiring for customer support associate at Cochin Full Time

Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email

Maintain an updated knowledge of the organization’s products, services, and customer service policies

Document customer interactions when necessary, compiling documents and forwarding information to interested parties

Explain simply and clearly in response to customer questions and check for customer understanding and acceptance

Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits

Assist clients by demonstrating the use of goods and programs and answering any questions they may have

Participate in training opportunities provided by the organization or by outside entities

Establish and maintain good rapport with customers by using positive language and anticipating their needs

Job Type: Regular / Permanent

Salary: From ₹15,000.00 per month

Benefits:

• Work from home

Schedule:

• Day shift