About us:
Target is an iconic brand, a Fortune 50 company and one of America’s leading retailers.
Right on pace with Target’s distinctive retail brand, Target Store Operations is continuing to transform the way it operates. Here, your work directly supports the store mission to be the guest favorite through successfully developing and communicating the processes for operations, style and experience, new structures, new operating models, and new technology, and utilizing workforce management activities for our 1,800 locations nationwide. Store Operations manages and enhances the informational resources for researching and resolving operational issues, while guiding and communicating with the field team and leaders who use them. Are you a customer service enthusiast who can actively listen to many points of view and then visualize how they’ll perform when operationalized in a store? Are you happy to partner with leaders as well as field team members who are often the experts on how well a process is working? Can you creatively envision more efficient processes and how they’ll deliver a better experience for guests and team members? Do you possess the innovative mindset to question the status quo, and the confidence to work under varying degrees of ambiguity and well-informed experimentation? Then you’ll have success on one of our dynamic teams.
As an Operations Analyst in store operations, you will be responsible for helping stores through automation and data analytics. You will be analyzing store provided data to drive operational improvements in stores by using advanced data, analytics, and reporting tools. You will work closely with teams within Store Operations, Data, Engineering and Enterprise Business teams to clearly identify existing process design gaps using appropriate analytical or statistical methods, builds prototype models and solutions, identifies, and build appropriate Key Performance Indicators (KPIs). You will be facilitating process mapping and working sessions with business partners to translate business needs into product user stories for engineering teams. You will be creating compelling visualizations to educate partners on business and enterprise needs. You will be responsible to drive operational improvement in stores through data analysis & trend development of specific areas of focus, with the goal of improving productivity and increasing profitable sales.
Core responsibilities are described within this job description. Job duties may change at any time due to business needs .
About you:
Graduate with 4-6 years’ experience or MBA with 2 to 4 years’ experience or equivalent experience
2+ years of experience in data analytics or reporting
Relevant business knowledge, Understanding of Retail and Store operations
Strong critical thinking and problem-solving skills
Basic understanding of statistical concepts and modeling, open-source programming language (R or Python), SQL concepts and expert with Microsoft Excel
Ability to define problems, collect data, establish facts, and draw valid conclusions
Strong written and verbal communication, collaboration, and presentation skills
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