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Tata AIA Life Hiring for Key Account Manager at Deoghar Full Time
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A. Position Overview
Position Title
Key A ccount Manager
Department
Central Bank of India
Level/ Band
Executive
Role Summary :
– Visit partner branches and interact with Bank branch managers
– Ensure sales targets assigned are met on every parameter
– Interact with customers to explain the products and solutions
– Help branches mapped to her/ him help achieve insurance sales targets
B. Organizational Relationships
Reports To
Area Manager
Supervises
NA
C. Job Dimensions
Geographic Area Covered
Branches
Stakeholders Internal
Supervisors, Ops, Underwriting , Legal
External
Central Bank – Channel Partner
D. Key Result Areas
Partner and Client Management
· Exceeding branch level targets (NB, renewal, STP, digitisation, product mix etc)
· Interact with the Bank branch teams and customers to explain the products and promote the brand
· Sales and support to all branches assigned – complete documentation, medicals, close pending documentation.
· Drive local contests and engagements to engage teams
· Keep track of all contests and initiatives launched – bank, other insurers and Tata AIA Life
· Maintain good relationship with Bank Branch manager – interact with him regularly to assess business status . Take help from them to push & motivate them to maintain productivity
· Managing the relationship between internal team and channel partner so as to foster sales for the company and m aintain utmost levels of responsiveness to requirements from the Channel Partner
· Aid the bank branches to adopt new processes and technology
Ensure sales targets assigned are met on every parameter
· Assist Branch team to ensure their insurance targets are met by providing sales support, correct training, product updates, sales information.
· Allign partner to ensure both teams are working towards the same goal
Customer service
· Ensure adequate customer service – grievance redressal, claim settlement, renewal etc.
E Skills Required
Technical
· Good product knowledge
· Working knowledge of MS Office
Behavioral