Tata AIA Life Hiring for Key Account Manager – Central Bank Branch Banking at Deoghar Full Time

Department – Central Bank of India

Role Summary :

• Visit partner branches and interact with Bank branch managers
• Ensure sales targets assigned are met on every parameter
• Interact with customers to explain the products and solutions
• Help branches mapped to her/him help achieve insurance sales targets

Organizational Relationships

Reports To – Area Manager

Job Dimensions:

Geographic Area Covered – Branches

Stakeholders Internal – Supervisors, Ops, Underwriting, Legal

External – Central Bank – Channel Partner

Key Result Areas:

Partner and Client Managemen t

• Exceeding branch level targets (NB, renewal, STP, digitisation, product mix etc).
• Interact with the Bank branch teams and customers to explain the products and promote the brand.
• Sales and support to all branches assigned – complete documentation, medicals, close pending documentation.
• Drive local contests and engagements to engage teams.
• Keep track of all contests and initiatives launched – bank, other insurers and Tata AIA Life.
• Maintain good relationship with Bank Branch manager – interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity.
• Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner.
• Aid the bank branches to adopt new processes and technology.

Ensure sales targets assigned are met on every parameter

• Assist Branch team to ensure their insurance targets are met by providing sales support, correct training, product updates, sales information.
• Align partner to ensure both teams are working towards the same goal

Customer service

• Ensure adequate customer service – grievance redressal, claim settlement, renewal etc.

Qualification – Graduation.

Experience

• 2 to 4 years of work experience in Insurance / Financial Service Background.
• Public Sector Bank partner work experience would be preferable

Skills