Possess an aptitude for customer service, ensure that we (Procurement) uphold high standards of service delivery based on guidelines set out by Procurement department/SOP. Serves all concerned stakeholders by providing product and service information, acts as a liaison between Users and Procurement, assists with timelines, complaints, orders, errors, accounts related – payment and other related queries and resolves material and service issues in given timelines. Monitoring OTIF, Vendor performance and take appropriate corrective measures from time-to-time.
Key Responsibilities
Material planning and Scheduling deliveries, promote best practice sharing around replenishment process Perform related work as required
Monitor SLA & vendor performance
Liaison & coordination with other related departments for forecasting, managing optimum inventory at warehouse
Communicate delivery discrepancies back to supplier
Review requisitions for completeness and accuracy, follow up on discrepancies with the initiating department and coordinate with existing suppliers for each requisitioned material
Monitoring Vendor performance through various analysis reports
Carry out proper accounting of Inventory including Uniforms, Stationery, Inflight and Catering, AIC, etc.
Timely processing of all requisite documents and submission of Vendor Invoices to HO for further payment process
Proper Storage of material as per recommendations
Monitoring day to day functioning of warehouse as well as maintaining the stock level
Ensure timely dispatch and pre-loading of materials daily as required for local & outstations
Generating different Daily, weekly, and monthly MIS reports
Preventive measures to ensure there is no shortages /theft or pilferage occurs at warehouse
Take prompt actions on all the incidents, carry out on-the-spot enquiries into the case of theft/ pilferage, intervene in cases of violation of procedures & submit report without delay
Well aware about supply chain processes like JIT, Lead time, Transit time
Skills & Attributes
Self-starter and should be able to do multi-tasking
Should possess organizational & time management skills
Excellent written and oral communication skills
Must have excellent command over SAP, MS Office (Word, Excel, PowerPoint, etc)
Work Experience
Minimum 1 year in Supply Chain profile in a medium sized warehouse
Qualification
Graduate from a recognized university
Location
Delhi
Note
All Vistara employees are required to be fully vaccinated against COVID-19.
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