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Private Jobs / Private Sector
TATA SIA Airlines Limited Looking For Customer Service Executive at Chennai, Tamil Nadu Full Time
Job Overview
To assist in handling and managing all aspects of Vistara operations and customer services at the airport including check-in, boarding, ramp handling, arrival & baggage services, in an efficient and professional manner.
Key Responsibilities
Customer Service & Operations
- Ensure Vistara operates in a safe and secure environment, by complying with internal and external operating standards and procedures
- Ensure that Vistara upholds high standards of customer service delivery based on guidelines set out by Ground Services Department and Station Management
- Work closely with service partners (ground handling, catering, engineering, etc.) to achieve flight punctuality and customer satisfaction
- Administrative duties including mishandled baggage, catering, flight reports and vendor invoice verification
- Other duties and projects which may be assigned from time to time
Skills & Attributes
- Good communication skills
- Willingness to work in shifts
- Possess an aptitude for customer service
Work Experience
- Preferably 2-4 years of work experience
Qualification
- Graduate from a recognized university
- Amadeus knowledge shall be an added advantage
Location
Chennai
Hiring Insights
Job activity
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