CMDB Configuration Manager
Job Posting Title: [[CMDB Configuration Manager]]
Building: [[Bangalore]]
Job Overview
Ownership of the Configuration Management System (CMS)
Within an operational context, this includes configuration management database (CMDB), ServiceNow Discovery and integrations publishing information’s into the CMDB
Planning, publishing and overseeing the Configuration Management Plan
Participating ongoing in reviewing and updating of the Configuration Management process
Maintaining the Configuration Management process documentation including the documentation of the activity levels (Standard Work Instructions, Training material)
Actively managing that staff comply with identification standards for object types, environments, processes, life-cycles, documentation, versions, formats, baselines, releases and templates.
Ensuring that our CMS is and keeps tightly aligned with ServiceNow’s Common Service Data Model (CSDM)
Educating staff on application of the Configuration Management process in TE’s ServiceNow
Ensures that the CMS is populated with CIs according to the defined standards and processes
Troubleshooting of issues within CMDB, Discovery and Integrations
Conducting monthly CMDB audits
Liaises with ServiceNow Architect and Project Manager on project proposals and the overarching ServiceNow Architecture and Roadmap
What your background should look like:
6-10 years of IT experience with minimum 5 years of ServiceNow ITOM Discovery and CMDB experience
Certified ServiceNow Administrator
Profound knowledge on IT Infrastructure foundations as Server, Network and Database technologies
Profound knowledge on ITSM and Configuration Management processes defined by ITIL
Good knowledge about ServiceNow Development capabilities
Competencies
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
ABOUT TE CONNECTIVITY
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries. TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn (https://www.linkedin.com/company/te-connectivity/) ,Facebook (https://www.facebook.com/teconnectivity/) ,WeChat, (http://www.te.com.cn/chn-zh/policies-agreements/wechat.html) Instagram andX (formerly Twitter). (https://twitter.com/TEConnectivity)
Location:
Bangalore, KA, IN, 560076
City: Bangalore
State: KA
Country/Region: IN
Travel: None
Requisition ID: 124597
Alternative Locations:
Function: Information Technology
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the “Company”) is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
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