Full Job Description
Company Description
TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. Although TeamViewer is free of charge for private use, it has more than 625,000 subscribers and enables companies of all sizes and from all industries to digitalize their business-critical processes through seamless connectivity. TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.5 billion devices around the world. The company is headquartered in Goppingen, Germany, and employs around 1,500 people globally.
Job Description
Support the Key Account Managers by preparing and distributing quotes to existing or prospective customersProcess orders promptly by email or phone, using our CRM system (Dynamics 365)Use our CRM system to assign leads to the correct team and sales representativeAlways ensure data accuracy by cross-checking information on quotations, purchase orders, and invoicesContact customers to obtain missing information and/ or answer queriesGenerate monthly sales reportsProvision test licenses as per the TeamViewer sales policy
Qualifications
Experience working in a customer service or administrative role, ideally supporting a sales team or agent
Strong oral and written fluency in English (any other language relevant to the APAC market is a bonus)
Forward-thinking, sales driven, and detail oriented
Demonstrated experience using a CRM tool (Dynamics 365 is advantageous)
High level of customer service and ability to communicate effectively with clients
Advanced knowledge of Windows® and the Microsoft Office suite, particularly Excel
Additional Information
Contract location is Mumbai, India
Hybrid working arrangement
Competitive compensation package including company bonus, stock-based options, regular salary reviews, and medical insurance coverage
Quarterly team events and company-wide celebrations
Opportunity to attend events including the F1 and Manchester United games
Opportunities for professional development
Help us celebrate diversity; our APAC team come from 22 different nationalities
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